We want you to be completely satisfied with your purchase. If you're not happy with your accessories, you may return or exchange them within 30 days of receiving your order.
Eligibility for Returns & Exchanges
To qualify for a return or exchange, your item must meet the following conditions:
- Unused & Unworn – Items must be in their original condition with tags attached
- Original Packaging – Products should be returned in their original packaging
- Proof of Purchase – A valid order number or receipt is required
Non-Returnable Items:
- Personalized or monogrammed accessories
- Items marked as "Final Sale"
- Damaged or altered products (unless the damage was caused during shipping)
How to Initiate a Return or Exchange
Contact Us
Email us at luxurygradeofficial@gmail.com with your order number and reason for return/exchange.
Return Authorization
We'll provide a Return Merchandise Authorization (RMA) number and instructions.
Ship Your Item
Securely pack the item and ship it to the provided return address.
Processing
Once received, we'll inspect the item and process your refund or exchange within 5-7 business days.
Return Shipping Costs
Damaged or Wrong Items?
If your order arrived damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue. We'll arrange a replacement or refund at no extra cost.
Need Help?
Email: luxurygradeofficial@gmail.com
Phone: +91 9347039270
Hours: Mon-Sun, 2 PM – 10 PM EST